Australia's Premier Supply Chain Management & Operations Advisory Firm
Unlock the Full Potential of Your Supply Chain
trace. is a supply chain management and procurement consultancy specialising in strategy, operations, and technology. Our structured, data-led approach uses analysis and scenario modelling to improve efficiency and support long-term success.
Our Experience
Real-World Experience.
Proven Impact.
Sectors we service
Shaping Smarter Supply Chains Across Key Sectors.
Government & Defence Agencies
Global disruptions have shown how critical resilient supply chains are to national wellbeing, public safety, and economic stability.
We help governments and public sector agencies plan for uncertainty, reduce risk, and strengthen infrastructure:
Strategic policy support – Inform decisions with deep supply chain insight
N-tier supply chain mapping – Uncover vulnerabilities across extended networks
Scenario planning & risk management – Build preparedness into public systems
Property, Hospitality & Services
From shopping centres to integrated resorts, service-driven businesses depend on well-managed back-of-house operations to ensure smooth guest experiences and operational flow.
We deliver supply chain improvements tailored to unique property and precinct needs:
BOH logistics – Enhance dock access, storage, inventory, and waste handling
Cold chain compliance – Support safe, regulated handling of perishables
Operational analytics – Measure property performance through product and volume flows
In-Store & Online Retail
Retailers face increasing pressure to deliver fast, efficient, and cost-effective fulfilment across in-store and online channels. Meeting customer expectations while managing costs is a constant balancing act.
We help retailers build scalable fulfilment strategies and resilient operations with a focus on both short-term improvements and long-term growth:
Warehouse automation – Improve speed, accuracy, and efficiency
Network design – Streamline distribution and reduce cost-to-serve
Inventory & cost-to-serve modelling – Optimise stock and guide smart investment
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FMCG & Manufacturing
Manufacturers and FMCG businesses are navigating rising input costs, longer lead times, and shifting consumer demand. Operational efficiency and supplier reliability are more important than ever.
We support end-to-end improvements across your supply chain to help you stay competitive and adaptable:
Advanced Planning Systems (APS) – Enable better forecasting and production planning
Supplier collaboration – Drive quality, consistency, and cost-effectiveness
Inventory optimisation – Balance stock levels to meet demand without waste
Hospitals & Aged Care
Health and aged care organisations are under pressure to deliver quality care amid tight budgets, rising demand, and operational complexity.
We strengthen your operations with systems that improve reliability, safety, and efficiency:
Workforce planning & rostering – Align staff levels with care requirements
BOH logistics – Streamline hospital inventory, deliveries, and waste management
Supply chain resilience – Prepare for disruption with adaptable systems and strategies
why choose us
More Than Advice, True Partnership.
At trace. we don’t just deliver strategies, we work alongside your team to implement them. Our goal is lasting impact not just a final report. We embed ourselves in your operations, transferring knowledge, building capability, and delivering real outcomes.
Why leading organisations partner with trace:
Strategy + implementation — not one or the other
Embedded support that builds internal capability
Data-led, hypothesis-driven decision making
Deep sector expertise and proven results
Flexible and pragmatic, not one-size-fits-all
Our Services
Supply Chain Management Solutions Tailored to Your Business.
Our expertise covers every link in the supply chain, offering practical, data-led solutions that create lasting impact.
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Procurement
Our comprehensive Procurement Excellence Framework is designed to support the elevation of these business focus areas through uplifts across the entire procurement journey.
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BOH Logistics
We bring deep expertise in BOH logistics, helping organisations design, optimise, and implement logistics strategies that enhance efficiency and reduce costs.
Technology
Let our experts help you harness technology to optimise your supply chain and operations. We harness AI, data analytics, and automation to optimise supply chain performance and drive sustainable, long-term growth.
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.Solutions
We bring our deep supply chain and technology expertise to the forefront with the .Solutions Suite — an integrated, modular solution tailored to enhance visibility, optimise performance, and drive growth in your supply chain operations.
Strategy & Network Design
Our team has extensive experience partnering with boards, c-level executives and supply chain leaders to model, design and develop optimal supply chain strategies and operating models.
Planning & Operations
Planning is at the heart of all supply and service chains. The ability to successfully convert information into action, whether delivering a product or providing a service, is key to the success of any organisation.
Warehousing & Transport
We work closely with our clients to understand their optimal warehouse & distribution requirements. A well-designed warehouse, cross-dock facility or fulfilment centre is able to drive competitive advantage.
Workforce Planning & Scheduling
The aged care sector is under immense pressure to deliver quality care to an ageing population. Workforce planning is critical to ensuring that the sector has the right mix of skills and experience to meet the needs of older Australians.
Resilience & Risk Management
Australian supply chains are under pressure as businesses grapple with the challenges of a volatile global market. In this environment, resilience is critical to maintaining a competitive edge.
Organisational Design, KPIs & Policies
We can help design an organisational structure that aligns your supply or service chain strategy and operational processes, drives accountability for targeted areas, and considers relevant centralisation opportunities.
Project & Change Management
Project management is key because it ensures the efficient use of resources, effective communication, and timely completion of projects, ultimately contributing to an organisation's success and competitive advantage.
Supply Chain Sustainability
When it comes to sustainability, we exist to help you help the world do better. Over 60% of global emissions can be traced back to supply chains – it is one of the biggest levers that we have to combat climate change.
Testimonials
What senior business leaders are saying about us:
Members of the team at trace have become trusted business partners. We have previously worked with them on several major projects, including a full strategic review of our New Zealand supply chain. They quickly understood our business and the complexity of our supply chain - undertaking in depth analysis, and identified numerous areas where we were able to optimise our operations, improve service delivery, and save cost. They have a proven ability to provide smart, practical advice, they can communicate effectively across all levels, and they are fun to work with. We rate them highly.
Jon Kelly
Chief Executive Officer - Coastal Oil Logistics
The trace team are highly experienced in strategic sourcing for aged care agency workforce, planning and scheduling and also bring unique perspective, with learnings from across a variety of industries - beyond just aged care. They have strong analytical capabilities and able to work with senior level executives within organisations to ensure recommendations are practical for existing maturity levels within an organisation's people and process capability.
Brett Beattie
Head of Procurement - Estia Health
The trace team have proven experience in helping clients to improve workforce planning and scheduling processes. They are technology agnostic and have a range of best practice frameworks - focused on driving outcomes for providers, carers, and care clients. They work across both the operational and strategic level - helping to drive benefits in service, care standards, cost, and scalability. They are pragmatic in their approach and able to adapt solutions to varying levels of organisational maturity.
Therese Adami
GM Home & Communities - Catholic Healthcare
The best consultants tease out what we or our teams already know, then challenge our thinking and collaboratively produce roadmaps for execution. Critically they create a sense of urgency that wouldn't exist without them. But to do this effectively requires a blend of subject matter expertise, cultural sensitivity and a preparedness to listen. Based on my experiences with Shanaka Jayasinghe I would recommend trace as practitioners of this approach.
Mark Chapman
Chief Operations Officer - National Tiles
The trace. team are passionate about supply chains and helping clients drive tangible improvements in service, cost and working capital. They are unique as a consulting partner as they are truly focused on establishing a fact base, building capability, measuring results and embedding change.
Adam Price
Chief Financial Officer - OSCARS Group
Our Leadership
At the helm of Trace is a leadership team known for blending sharp commercial insight with grounded, practical strategy. With decades of experience across complex supply and service chains, they don’t just advise—they roll up their sleeves to help clients navigate transformation with clarity and confidence.
Our Team
From Brisbane to Melbourne, our multidisciplinary team is connected by more than geography. We’re united by a shared commitment to being the most collaborative, curious, and dependable people in the room. With deep expertise and a human-first approach, we work side-by-side with clients to deliver smart, sustainable results.
