Australia's Premier Supply Chain Management & Operations Advisory Firm

Unlock the full potential of your supply chain.

trace. is a supply chain management and procurement consultancy specialising in strategy, operations, and technology. Our structured, data-led approach uses analysis and scenario modelling to improve efficiency and support long-term success.

What Makes Us Different

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Our Experience

Real-world experience.
Proven impact.

Sectors we service

Shaping smarter supply chains across key sectors.

Government & Defence Agencies

Global disruptions have shown how critical resilient supply chains are to national wellbeing, public safety, and economic stability.

We help governments and public sector agencies plan for uncertainty, reduce risk, and strengthen infrastructure:

Strategic policy support – Inform decisions with deep supply chain insight

N-tier supply chain mapping – Uncover vulnerabilities across extended networks

Scenario planning & risk management – Build preparedness into public systems

Transform your approach

Property, Hospitality & Services

From shopping centres to integrated resorts, service-driven businesses depend on well-managed back-of-house operations to ensure smooth guest experiences and operational flow.

We deliver supply chain improvements tailored to unique property and precinct needs:

BOH logistics – Enhance dock access, storage, inventory, and waste handling

Cold chain compliance – Support safe, regulated handling of perishables

Operational analytics – Measure property performance through product and volume flows

Transform your approach

In-Store & Online Retail

Retailers face increasing pressure to deliver fast, efficient, and cost-effective fulfilment across in-store and online channels. Meeting customer expectations while managing costs is a constant balancing act.

We help retailers build scalable fulfilment strategies and resilient operations with a focus on both short-term improvements and long-term growth:

Warehouse automation – Improve speed, accuracy, and efficiency

Network design – Streamline distribution and reduce cost-to-serve

Inventory & cost-to-serve modelling – Optimise stock and guide smart investment

Transform your approach

FMCG & Manufacturing

Manufacturers and FMCG businesses are navigating rising input costs, longer lead times, and shifting consumer demand. Operational efficiency and supplier reliability are more important than ever.

We support end-to-end improvements across your supply chain to help you stay competitive and adaptable:

Advanced Planning Systems (APS) – Enable better forecasting and production planning

Supplier collaboration – Drive quality, consistency, and cost-effectiveness

Inventory optimisation – Balance stock levels to meet demand without waste

Transform your approach

Hospitals & Aged Care

Health and aged care organisations are under pressure to deliver quality care amid tight budgets, rising demand, and operational complexity.

We strengthen your operations with systems that improve reliability, safety, and efficiency:

Workforce planning & rostering – Align staff levels with care requirements

BOH logistics – Streamline hospital inventory, deliveries, and waste management

Supply chain resilience – Prepare for disruption with adaptable systems and strategies

Transform your approach

why choose us

More than advice, true partnership.

At trace. we don’t just deliver strategies, we work alongside your team to implement them. Our goal is lasting impact not just a final report. We embed ourselves in your operations, transferring knowledge, building capability, and delivering real outcomes.

Why leading organisations partner with trace:

Strategy + implementation — not one or the other

Embedded support that builds internal capability

Data-led, hypothesis-driven decision making

Deep sector expertise and proven results

Flexible and pragmatic, not one-size-fits-all

Our proven difference

A group of people in suits standing outside

Our Services

Supply chain management solutions tailored to your business.

Our expertise covers every link in the supply chain, offering practical, data-led solutions that create lasting impact.

Testimonials

What senior business leaders are saying about us:

Members of the team at trace have become trusted business partners. We have previously worked with them on several major projects, including a full strategic review of our New Zealand supply chain. They quickly understood our business and the complexity of our supply chain - undertaking in depth analysis, and identified numerous areas where we were able to optimise our operations, improve service delivery, and save cost. They have a proven ability to provide smart, practical advice, they can communicate effectively across all levels, and they are fun to work with. We rate them highly.

Jon Kelly

Chief Executive Officer - Coastal Oil Logistics

The trace team are highly experienced in strategic sourcing for aged care agency workforce, planning and scheduling and also bring unique perspective, with learnings from across a variety of industries - beyond just aged care. They have strong analytical capabilities and able to work with senior level executives within organisations to ensure recommendations are practical for existing maturity levels within an organisation's people and process capability.

Brett Beattie

Head of Procurement - Estia Health

The trace team have proven experience in helping clients to improve workforce planning and scheduling processes. They are technology agnostic and have a range of best practice frameworks - focused on driving outcomes for providers, carers, and care clients. They work across both the operational and strategic level - helping to drive benefits in service, care standards, cost, and scalability. They are pragmatic in their approach and able to adapt solutions to varying levels of organisational maturity.

Therese Adami

GM Home & Communities - Catholic Healthcare

The best consultants tease out what we or our teams already know, then challenge our thinking and collaboratively produce roadmaps for execution. Critically they create a sense of urgency that wouldn't exist without them. But to do this effectively requires a blend of subject matter expertise, cultural sensitivity and a preparedness to listen. Based on my experiences with Shanaka Jayasinghe I would recommend trace as practitioners of this approach.

Mark Chapman

Chief Operations Officer - National Tiles

The trace. team are passionate about supply chains and helping clients drive tangible improvements in service, cost and working capital. They are unique as a consulting partner as they are truly focused on establishing a fact base, building capability, measuring results and embedding change.

Adam Price

Chief Financial Officer - OSCARS Group

Latest news & Insights

What we’re seeing, solving and sharing:

Strategy & Design

AI Supply Chain Diagnostic: A Practical Playbook for ANZ Organisations

October 2025

Volatility, service pressure and rising costs demand faster decisions. This guide shows how an AI Supply Chain Diagnostic reveals the highest-value opportunities without hype, so you can move from pilot to measurable outcomes in weeks not months.

Read this insight