Retail Supply Chain Consulting Services
for In-Store and Online Retail

Optimise Your Retail Supply Chain

At Trace Consultants, we empower Australian retail leaders to build scalable, cost-effective supply chains that deliver results. In today’s fast-paced market, designing optimal fulfilment strategies is key to balancing cost-to-serve with rapid delivery demands—whether for in-store or online channels. Our expert supply chain consultants partner with you to craft tailored solutions, determining the smartest routes to market for your products and customer segments.

We assess your operations to unlock both short-term ‘quick wins’ and long-term strategic gains, leveraging tools like network footprint reviews, streamlined fulfilment processes, advanced planning technology, and warehouse automation. From enhancing stock availability to boosting responsiveness, we help you reduce costs, improve efficiency, and keep your customers satisfied—all while positioning your business for sustainable growth. Let Trace Consultants transform your supply chain into a powerful competitive advantage.

Sports retail shopSports retail shop

In-Store & Online Retail – Example Services.

As one of the top retail supply chain consulting services in the country, there are a number of specific services trace. can offer to ensure that your business is building a robust and supply chain.

Supply Chain Strategy

Boxes in the back of a van

Cost to Serve & Channel Optimisation

A photo of a person using a forklift in a warehouse space.

Demand & Replenishment Planning

A photo of a woman in a warehouse using an ipad. There are rows of boxes in the background.

Network Footprint Design

Truck on a road

Warehouse Design & Operations

A warehouse interior

Supplier & 3PL Management

A warehouse interior

Sales & Operations Planning

People talking around a desk

Reverse Logistics Optimisation

Yellow packages

Our Retail Supply Chain Consulting Experience:

Our retail supply chain consultants have worked across a number of different industries, using their expertise to develop both short and long-term supply chain strategies. These strategies have helped streamline retail supply chains for a range of top businesses, including:

Supercharge Your Retail Supply Chain

Make the most of your assets, infrastructure, and know-how with clever strategies built for Aussie retail success.

How can I get the best out of my assets, infrastructure, and skills?

  • Put your existing gear—warehouses, stores, and tech—to work smarter, cutting costs, boosting efficiency, and keeping your customers happy.
  • Use sharp, data-driven insights to tweak your setup for changing market needs, staying flexible and ready to grow.

Availability: Stocking Up the Right Way

  • How much stock should I hold?
    • Find the sweet spot with AI-powered tools that crunch sales trends, seasonal shifts, and customer habits to nail your stock levels.
    • Dodge overstocking or empty shelves, freeing up cash while keeping your stockroom sorted.
  • Planning & Demand Forecasting
    • Tap into top-notch forecasting to predict what punters want, staying ahead of trends and market twists.
  • Replenishment & Safety Stock Tricks
    • Set up smart replenishment systems that figure out safety stock on the fly, so you’re covered for sudden demand jumps or hold-ups.
  • Inventory Visibility Systems (e.g., WMS)
    • Get a clear, real-time view of your stock across all spots with Warehouse Management Systems (WMS), making decisions quick and spot-on.
  • Ranging & Working Capital Calls
    • Fine-tune your product range by spotting the winners and slow sellers, boosting cash flow and cutting dead weight.
  • Service Level & Cost Balance
    • Keep service top-notch without blowing the budget, delivering what customers need while saving on logistics and storage.

Responsiveness: Getting It There Fast

  • Where should I keep my stock?
    • Place your goods smartly based on where your customers are, hot demand zones, and fast delivery needs to stay quick off the mark.
  • Number of Stocking Spots
    • Work out the perfect number of stock locations—warehouses, stores, or micro-centres—to slash delays and freight costs.
  • Network Design (# of DCs, FCs, Dark Stores, Store Pick-up)
    • Craft a network that fits, with Distribution Centres (DCs), Fulfilment Centres (FCs), dark stores, and in-store pick-up to suit all kinds of shoppers.
  • Network Footprint – e.g., Hub and Spoke
    • Roll out a hub-and-spoke setup to centralise stock and smooth out last-mile delivery, keeping things simple and speedy.
  • Infrastructure & Capability (Automation, Click & Collect, etc.)
    • Bring in automation (think robotic pickers or conveyor belts) and handy options like Click & Collect to ramp up speed and convenience.
  • Store Network & Fulfilment Choices
    • Turn your stores into a cracking fulfilment hub, offering ship-from-store, in-store pick-up, and home delivery for max flexibility.

A photo of a computer keyboard in moody lighting.A photo of a computer keyboard in moody lighting.