Why Us?
A boutique firm with a high degree of specialisation, we are:
Driven by results and motivated by what we can measure
Customer focused and solution agnostic – we prioritise you,
A true partner option – we augment & build lasting capability,
Here to help you, help the world do better – to drive sustainability.
What senior business leaders are saying about us!
The best consultants tease out what we or our teams already know, then challenge our thinking and collaboratively produce roadmaps for execution. Critically they create a sense of urgency that wouldn't exist without them. But to do this effectively requires a blend of subject matter expertise, cultural sensitivity and a preparedness to listen. Based on my experiences with Shanaka Jayasinghe I would recommend trace. as practitioners of this approach.
Mark Chapman
Chief Operations Officer - National Tiles
The trace. team have proven experience in helping clients to improve workforce planning and scheduling processes. They are technology agnostic and have a range of best practice frameworks – focused on driving outcomes for providers, carers, and care clients. They work across both the operational and strategic level – helping to drive benefits in service, care standards, cost, and scalability. They are pragmatic in their approach and able to adapt solutions to varying levels of organisational maturity.
Therese Adami
GM Home & Communities - Catholic Healthcare
The trace. team are highly experienced in strategic sourcing for aged care agency workforce, planning and scheduling and also bring unique perspective, with learnings from across a variety of industries - beyond just aged care. The trace. team have strong analytical capabilities and able to work with senior level executives within organisations to ensure recommendations are practical for existing maturity levels within an organisation's people and process capability.
Brett Beattie
Head of Procurement - Estia Health
Members of the team at trace. have become trusted business partners. We have previously worked with them on several major projects, including a full strategic review of our New Zealand supply chain. They quickly understood our business and the complexity of our supply chain - undertaking in depth analysis, and identified numerous areas where we were able to optimize our operations, improve service delivery, and save cost. They have a proven ability to provide smart, practical advice, they can communicate effectively across all levels, and they are fun to work with. We rate them highly.
Jon Kelly
Chief Executive Officer - Coastal Oil Logistics
The trace. team are passionate about supply chains and helping clients drive tangible improvements in service, cost and working capital. They are unique as a consulting partner as they are truly focused on establishing a fact base, building capability, measuring results and embedding change.
Adam Price
Chief Financial Officer - OSCARS Group
The best consultants tease out what we or our teams already know, then challenge our thinking and collaboratively produce roadmaps for execution. Critically they create a sense of urgency that wouldn't exist without them. But to do this effectively requires a blend of subject matter expertise, cultural sensitivity and a preparedness to listen. Based on my experiences with Shanaka Jayasinghe I would recommend trace. as practitioners of this approach.
Mark Chapman
Chief Operations Officer - National Tiles
The trace. team are highly experienced in strategic sourcing for aged care agency workforce, planning and scheduling and also bring unique perspective, with learnings from across a variety of industries - beyond just aged care. The trace. team have strong analytical capabilities and able to work with senior level executives within organisations to ensure recommendations are practical for existing maturity levels within an organisation's people and process capability.
Brett Beattie
Head of Procurement - Estia Health
The trace. team have proven experience in helping clients to improve workforce planning and scheduling processes. They are technology agnostic and have a range of best practice frameworks – focused on driving outcomes for providers, carers, and care clients. They work across both the operational and strategic level – helping to drive benefits in service, care standards, cost, and scalability. They are pragmatic in their approach and able to adapt solutions to varying levels of organisational maturity.
Therese Adami
GM Home & Communities - Catholic Healthcare
The trace. team are passionate about supply chains and helping clients drive tangible improvements in service, cost and working capital. They are unique as a consulting partner as they are truly focused on establishing a fact base, building capability, measuring results and embedding change.
Adam Price
Chief Financial Officer - OSCARS Group
Members of the team at trace. have become trusted business partners. We have previously worked with them on several major projects, including a full strategic review of our New Zealand supply chain. They quickly understood our business and the complexity of our supply chain - undertaking in depth analysis, and identified numerous areas where we were able to optimize our operations, improve service delivery, and save cost. They have a proven ability to provide smart, practical advice, they can communicate effectively across all levels, and they are fun to work with. We rate them highly.
Jon Kelly
Chief Executive Officer - Coastal Oil Logistics
Our unique 3 step approach to solving the most pressing and complex problems
Fact-based
We trace. your supply or service chain.
We establish a fact base to ensure all our recommendations are purposefully designed for your business and any benefits realisable.
Hypothesis-driven
You bring the ‘art’ – customer value proposition, we’ll bring the ‘science’.
We work along-side you to truly understand you and your business and test a range of hypotheses.
Structured
From idea, to business case, to realisation.
We build robust, targeted business cases that project ROIs and track benefits to support ongoing accountability.
AI-powered tools & benchmarking database
Example questions that our AI-powered tools and benchmarking database can help answer…
- What manual tasks can we automate?
- AI can identify repetitive, time-consuming tasks (e.g., data entry, invoice processing) and automate them using intelligent workflows, reducing human effort and errors.
- AI can analyze transportation routes, warehouse locations, and demand patterns to optimize the distribution network, improving efficiency and reducing costs.
- AI can leverage predictive analytics and real-time data to forecast demand accurately, ensuring optimal inventory levels that minimize overstocking and stockouts.
- AI can assess customer service costs, delivery timelines, and resource allocation to recommend strategies that lower costs while maintaining service quality.
- AI can monitor supplier performance metrics (e.g., delivery times, quality, pricing) in real-time, providing insights to negotiate better terms or identify risks.
- AI can evaluate environmental impact (e.g., carbon footprint, resource usage) across the supply chain and suggest greener alternatives or process improvements.
- AI can simulate disruptions (e.g., delays, shortages) and assess vulnerabilities, enabling proactive strategies to strengthen resilience against unforeseen events.
Sustainability
An efficient supply chain isn’t just good for your bottom line, it’s good for our world…
We exist to help you, help the world – do better. Over 60% of global emissions can be traced back to supply chains – it is one of the biggest levers that we have on-hand to combat climate change.
How are we making a difference?
We focus on measurable sustainability outcomes across ALL our projects, for example:
- Reducing online returns waste
- Reducing the number of trucks on the road
- Reducing packaging waste
- Reduce excess supply issues leading to product waste
- Reduction in manufacturing waste
- Reducing food waste
Ask us about our sustainability investment fund. Are you an organisation passionate about sustainability? Partner with us today.
True Partner
Our approach is practical. We work side-by-side with our clients through both the business case and implementation process to transfer knowledge, upskill our clients’ teams and ensure sustainable results are delivered.
Our Leadership
We are a diverse team of problem solvers and creative thinkers. We are passionate experts across supply & service chains and are pragmatic in how we operationalise strategy into the real world.
Our Team
Our team spans Australia’s East Coast, united by a shared commitment to being the most helpful people in the room — ready to listen, collaborate, and deliver lasting results.
