Elevate Your Hospital & Aged Care Operations with Expert Consulting Services

Workforce Planning, Rostering & Scheduling.

Getting the right person, with the right ability (and affability in some instances), in the right place, at the right time - is an increasing challenge from health & aged care services.

Add to the above an increased regulatory environment, a push towards home services (bringing last-mile complexity) and structural challenges in workforce supply.

Trace Consultants specialises in delivering workforce management solutions for Australia’s aged care sector. We understand the complexities of providing exceptional resident care while meeting operational and regulatory demands. Our expertise in workforce planning, rostering, scheduling, and system implementation ensures aged care providers receive tailored, effective support.

Overview of Our Services

  1. Workforce Planning, Rostering & Scheduling
    We optimise your staffing with:
    • Data-driven forecasting and skill-mix analysis to align resources with resident needs.
    • Customised rostering and adaptable scheduling to ensure coverage and compliance.
    • Strategies to improve efficiency, staff retention, and cost management.
  2. System Selection & Implementation
    We provide end-to-end guidance for workforce technology adoption:
    • System Selection: Identifying solutions suited to Australian aged care requirements.
    • Functional Requirements Definition: Defining precise specifications for optimal functionality.
    • Business Case to Implementation: Supporting you from justification through to successful deployment.

Trace Consultants is committed to empowering Australian aged care providers with professional, results-focused workforce solutions.

A woman wheeling a trolley down a hallwayA woman wheeling a trolley down a hallway

Healthcare and Hospital Logistics Operations - Back of House Logistics.

The Health Care industry andcHospitals do not traditionally think of themselves as having a supply chain function. In this environment, BOH and supply chain operations – the flow and storage of medical goods and equipment along with ancillary support such as linen and food services – often evolve organically leading to:

Inconsistent levels of service & responsiveness for clinical teams
lost opportunity in terms of service, cost and experience for patients
risk in the forms of safety, congestion, and controls for staff
sub-optimal clinical and patient outcomes
risks in compliance and operating standards

Hospital BOH Logistics - Example Services.

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Health & Aged Care – Example Services.

Our aged care business and compliance consultants offer a range of services that encompass key areas within the sector.

Workforce Strategy & Composition

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Client & Carer Value Proposition

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Workforce Planning

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Rostering & Scheduling

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Org Structure & KPI Development

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Supplier & External Agency Development

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RFP Support (agencies, technology)

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Contact Centre Optimisation

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Our Team's Experience:

Our aged care business and compliance consultants offer a range of services that encompass key areas within the sector.

How can effective workforce planning benefit aged care providers?

For an aged care business to be successful, it is essential to have a well-thought-out workforce plan. By taking the time to sit down and map out exactly who you need on your team and when, you will be able to avoid many common pitfalls. A good workforce plan will consider things like:

  • The specific needs of your clients
  • The current skills and experience of your team members
  • The projected growth of your business
  • Available funding packages

Key benefit areas of effective scheduling include: 

Scheduling Effort & Time Allocation, Scheduling Centralisation, Scheduling Automation, Scheduling Scalability, Route Optimisation, Field Staff Utilisation, Spend Optimisation.

By taking these factors into account, you will be able to create a workforce plan that will benefit your business in both the short and long run.

Governments, business, and community groups need to collaborate to deliver the solutions needed.

  • Workforce planning
  • Rostering and scheduling
  • Customer and employee value proposition
  • Consolidated procurement
  • External agency & broker management
A photo of a young woman holding an elderly man's hand.A photo of a young woman holding an elderly man's hand.

Want to work with us? Enquire today!

We pride ourselves on being Australia’s benchmark boutique advisory firm specialising in supply & service chains. Our experts providing consulting services for a number of industries, including online and in-store retail, FMCG manufacturing, property and hospitality services and government departments.Get in touch today to learn more about how trace. can help you.
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