QSR Supply Chain and Procurement Projects in 2025: Enabling Growth and Driving Cost Out in Australia and New Zealand

March 13, 2025

QSR Supply Chain and Procurement Projects in 2025: Enabling Growth and Driving Cost Out in Australia and New Zealand

The Quick Service Restaurant (QSR) industry in Australia and New Zealand (ANZ) is poised for a transformative year in 2025. With margins under pressure and competition heating up, CEOs, CFOs, and CIOs face a dual challenge: how to enable growth while aggressively driving cost out of their supply chains and procurement operations. At Trace Consultants, we believe this is not just a balancing act—it’s an opportunity to unlock new levels of profitability and market leadership.

In this article, we’ll explore the trends shaping QSR supply chain and procurement projects in 2025, highlight strategies to fuel expansion and reduce costs, and show how Trace Consultants can partner with ANZ QSR leaders to deliver tangible results. Whether you’re a CEO eyeing market share, a CFO hunting for savings, or a CIO leveraging tech for efficiency, this guide will equip you to thrive in the year ahead.

Why 2025 Is a Make-or-Break Year for QSR Growth and Cost Efficiency

The QSR sector—home to fast-food chains, takeaway joints, and coffee shops—thrives on delivering value at speed. In ANZ, brands like Hungry Jack’s, Subway, and Coffee Club have mastered this game, but 2025 brings fresh stakes. Inflation is pushing up costs for ingredients, labour, and logistics, while customers demand lower prices and faster service. At the same time, growth opportunities abound as urban populations swell and digital ordering surges.

For CEOs, this is a chance to capture new markets and boost revenue. For CFOs, it’s about slashing wasteful spend to protect the bottom line. And for CIOs, it’s an invitation to harness technology to make every process leaner and smarter. The key? A supply chain and procurement strategy that drives cost out while enabling scalable growth. Let’s dive into how ANZ QSRs can make it happen in 2025.

Key Trends Driving Growth and Cost Savings in QSR Supply Chains

Here are the five major trends shaping QSR supply chain and procurement projects in 2025—and how they can help you grow smarter and spend less.

1. Lean Procurement for Cost Reduction

Rising costs are the enemy of profitability, and procurement is ground zero for fighting back. In 2025, ANZ QSRs are rethinking how they source everything from beef patties to paper cups, focusing on leaner processes that eliminate waste and secure better deals.

For CFOs, this means renegotiating supplier contracts and consolidating purchasing power to drive down unit costs. CEOs can align these savings with growth plans—like funding new store openings—while CIOs enable it all with e-procurement platforms that automate and optimise buying.

How Trace Consultants Can Help:
At Trace Consultants, we’re experts at stripping cost out of procurement without compromising quality. We’ll analyse your spend data, identify overpriced inputs, and negotiate hard with suppliers to lock in savings. For CFOs, we deliver detailed ROI forecasts; for CIOs, we integrate tools like Coupa or SAP Ariba to streamline the process. Our goal? Help your QSR bank the savings you need to fuel growth.

2. AI-Powered Efficiency for Scalable Operations

Artificial Intelligence (AI) is a game-changer for QSRs in 2025, offering a one-two punch of cost reduction and growth enablement. Predictive analytics can forecast demand with pinpoint accuracy—say, how many pizzas you’ll sell on a Friday night—reducing overstock and waste. Automation can handle repetitive tasks like order processing, freeing up resources for expansion.

CFOs will see the impact in lower inventory costs and reduced labour spend. CEOs can use these efficiencies to scale operations into new regions, while CIOs lead the charge by integrating AI into supply chain systems.

How Trace Consultants Can Help:
Trace Consultants brings hands-on experience in deploying AI for ANZ QSRs. We’ll assess your tech needs, recommend solutions like AI-driven demand planning tools, and oversee a seamless rollout. Working with your CIO, we’ll ensure your systems deliver real-time insights that cut costs and support growth—whether you’re opening five new stores or fifty.

3. Local Supply Chains for Growth and Resilience

Global supply chains are costly and fragile, and in 2025, ANZ QSRs are going local to save money and grow faster. Sourcing from nearby suppliers cuts transport costs, speeds up delivery, and reduces exposure to international disruptions. It also unlocks growth by tapping into the “buy local” trend that resonates with ANZ customers.

CEOs can leverage this for brand expansion—think new outlets in regional towns with local supply support. CFOs will appreciate the lower logistics bills, and CIOs can build data platforms to manage these tighter, more responsive networks.

How Trace Consultants Can Help:
We specialise in redesigning supply chains for cost efficiency and scalability. Trace Consultants will map your supplier ecosystem, shift you to cost-effective local options, and model scenarios to balance savings with growth potential. Your CEO gets a roadmap to new markets, your CFO gets a leaner cost base, and your CIO gets a system that’s ready to scale.

4. Digital Transformation for Revenue and Savings

The digital boom—online orders, delivery apps, and loyalty programs—is driving QSR growth in 2025, but it’s also a goldmine for cost reduction. By digitising supply chain and procurement processes, QSRs can eliminate manual inefficiencies, reduce errors, and optimise resource use.

For CEOs, digital tools open doors to new revenue streams, like ghost kitchens or subscription models. CFOs can slash operational costs with automated workflows, and CIOs are the linchpin, ensuring these systems integrate smoothly across the business.

How Trace Consultants Can Help:
Trace Consultants has a track record of digitising ANZ QSR operations. We’ll pinpoint where manual processes are costing you, implement solutions like cloud-based ERP systems, and tie it all together for your CIO. The result? A digital backbone that drives revenue growth and cuts operational fat—giving your QSR the best of both worlds.

5. Workforce Optimisation to Support Expansion

Labour costs are a huge chunk of QSR budgets, and shortages in ANZ are pushing wages higher in 2025. Smart leaders are using automation—like robotic fry stations—and predictive workforce planning to do more with less. This frees up capital for growth while keeping costs in check.

CEOs can redirect labour savings into hiring for new locations. CFOs will love the leaner payroll, and CIOs can deploy tech like workforce management software to make it happen.

How Trace Consultants Can Help:
We’ve helped ANZ businesses optimise their workforce for growth and efficiency. Trace Consultants will assess your staffing model, introduce automation where it counts, and build predictive tools to match labour to demand. Your CIO gets a tech rollout that works, your CFO gets cost savings, and your CEO gets a team ready to scale.

Challenges to Growth and Cost Reduction in 2025

While the potential is massive, 2025 won’t be a cakewalk. Here are the hurdles ANZ QSRs need to overcome:

  • Cost Pressures: Inflation and supply shortages could erode savings if not managed proactively.
  • Tech Investment Risks: Big bets on AI or digital tools need to pay off quickly to justify the spend.
  • Customer Retention: Growth depends on keeping price-sensitive diners happy amid rising costs.
  • Execution Complexity: Scaling while cutting costs requires flawless coordination across teams.

These challenges are real, but they’re not roadblocks—they’re opportunities for QSRs with the right strategy and partner.

Opportunities for QSR CEOs, CFOs, and CIOs in 2025

In 2025, ANZ QSR leaders can turn trends into triumphs. Here’s how each role can drive growth and cost efficiency:

  • CEOs: Expand boldly. Use lean supply chains and digital tools to enter new markets without bloating costs.
  • CFOs: Hunt for savings. Slash procurement and operational expenses to fund growth without borrowing.
  • CIOs: Build the future. Deploy tech that cuts waste and scales effortlessly as your QSR grows.

Together, you can create a QSR that’s leaner, stronger, and ready to dominate the ANZ market.

How Trace Consultants Can Help QSRs Grow and Save in 2025

At Trace Consultants, we’re not here to sell you a vision—we’re here to make it happen. With deep expertise in ANZ’s QSR and FMCG sectors, we deliver supply chain and procurement solutions that enable growth and drive cost out. Here’s how we can help:

  1. Cost-Out Procurement Strategies:
    We’ll dissect your spend, negotiate better deals, and streamline purchasing to save you millions. Your CFO gets a tighter budget; your CEO gets cash for expansion.
  2. AI and Digital Enablement:
    From demand forecasting to automated workflows, we’ll implement tech that cuts costs and scales with your growth. Your CIO gets a partner who speaks their language.
  3. Local Supply Chain Optimisation:
    We’ll shift you to cost-efficient local suppliers, reducing logistics spend and supporting new store rollouts. Your CEO and CFO will see the impact fast.
  4. S&OP for Growth and Efficiency:
    Our Sales & Operations Planning frameworks align supply with demand, minimising waste and maximising revenue potential. It’s a win-win for all C-suite roles.
  5. Workforce and Process Lean-Up:
    We’ll automate where it makes sense and optimise labour planning, freeing up funds for your next big move. Your CIO and CFO will thank us.

Our approach is practical, data-driven, and collaborative. We work shoulder-to-shoulder with your team to deliver results—not just recommendations. With Trace Consultants, you’re not just surviving 2025—you’re setting the pace for the industry.

The Road Ahead: Growth Without the Bloat

In 2025, ANZ QSRs don’t have to choose between growth and cost efficiency—they can have both. By leaning into smart procurement, local supply chains, and cutting-edge tech, you can expand your footprint while keeping costs razor-sharp. For CEOs, it’s about leading with ambition. For CFOs, it’s about protecting profitability. For CIOs, it’s about building systems that deliver.

Ready to make 2025 your year? Contact Trace Consultants today. Let’s drive cost out and growth up—together.

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The Priority for the Defence Supply Chain is Preparedness and Capability

Enhancing Australia's Defence Preparedness: The Strategic Importance of MRO Supply Chain Expertise. As geopolitical tensions escalate worldwide, defence preparedness and military readiness have become a priority for nations around the globe.

The Priority for the Defence Supply Chain is Preparedness and Capability

Enhancing Australia's Defence Preparedness: The Strategic Importance of MRO Supply Chain Expertise

As geopolitical tensions escalate worldwide, defence preparedness and military readiness have become a priority for nations around the globe. A key component that often remains unnoticed within this critical paradigm is supply chain management, particularly in the context of Maintenance, Repair and Overhaul (MRO) supply chains within the defence sector. This article dives deeper into the pivotal role of supply chain expertise in upkeeping defence preparedness and improving the efficacy of MRO operations in Australia.

The Defence-Supply Chain Nexus: A Complex Web

Defence preparedness can be defined as a nation's preparedness to respond promptly and effectively to potential threats or conflicts. An essential aspect of this readiness rests on ensuring the accessibility and availability of the required equipment, materials, and personnel at the appropriate time and location. This requirement underlines the role of the supply chain in the defence ecosystem.

A supply chain that is managed effectively and efficiently is instrumental in the punctual delivery of necessary resources, thereby ensuring operational readiness. In the context of the defence sector, supply chain management spans a broad array of activities – from the acquisition of new equipment to the logistics involved in troop transportation to the perpetual MRO of defence assets. In essence, a robust and reliable supply chain forms the backbone of Australia's capacity to protect its territories and interests.

MRO Supply Chains: The Unsung Heroes of Defence Readiness

MRO operations are vital to maintain, repair, and overhaul military equipment, ensuring they are in peak condition for deployment. The MRO supply chain is undoubtedly a central component of a country's defence preparedness.

Firstly, a well-functioning MRO supply chain assures the availability of the required parts and equipment necessary to keep defence systems operational. Even a minor shortfall in part supply can lead to substantial downtime for critical defence machinery, thereby affecting our readiness and response capabilities.

Secondly, the MRO supply chain plays a crucial role in ensuring the longevity of our defence assets. Regular maintenance, immediate repairs, and timely overhauls are essential to prolonging the lifespan of costly military equipment, enabling optimal utilisation of resources and ensuring financial prudence.

The Imperative of Supply Chain Expertise

Given the significant role of MRO supply chains in defence, the need for supply chain expertise becomes self-evident. Professionals well-versed in supply chain management can foresee potential disruptions, optimise procedures, and streamline procurement, thereby ensuring continuous MRO operations.

Furthermore, supply chain expertise also involves harnessing advanced technologies such as artificial intelligence, predictive analytics, and blockchain. These technologies can help forecast demands, track and trace assets, and secure transactions – all of which are crucial for an agile, secure, and efficient defence MRO supply chain.

The Australian Context

From an Australian perspective, the management of defence supply chains, particularly the MRO aspect, carries an added layer of complexity due to our geographical isolation and vast landscapes. A strong supply chain is crucial to the effective distribution of resources throughout our nation and across our offshore territories.

Recognising this, the Australian Defence Force has been proactively investing in strengthening supply chain capabilities. Prioritising supply chain expertise not only bolsters our defence preparedness, but it also creates employment opportunities, stimulates the economy, and drives innovation within our borders.

Supply chain expertise is not just a cog in the vast machinery of defence preparedness; it's the central gear that drives the system. Investment in supply chain management equates to an investment in Australia's safety, economic progress, and future growth.

Contact us today, trace. your supply chain consulting partner.

Strategy & Design
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Qualities of a Top Supply Chain Consultant

Explore the critical attributes of a great supply chain consultant, including their approach to data analysis, insight-led strategies, and examples of cost reduction opportunities across various supply chain components.

Qualities of a Top Supply Chain Consultant

In the complex and rapidly evolving world of supply chain management, consultants play a crucial role in guiding businesses through challenges and opportunities. A great supply chain consultant brings a unique blend of skills and expertise that can significantly impact an organisation's efficiency, profitability, and competitive edge. This article explores the essential attributes of a top-tier supply chain consultant, including their approach to fact-based analysis, data-driven insights, and tangible value delivery, with examples of how they can drive substantial cost reductions across various supply chain components.

Core Attributes of an Effective Supply Chain Consultant

Deep Industry Knowledge

Great supply chain consultants possess extensive knowledge of the industry's best practices, trends, and regulatory requirements. They are well-versed in the intricacies of transport, warehousing, manufacturing, and inventory management, enabling them to provide relevant and up-to-date advice.

Fact-Based and Data-Driven Approach

A fact-based, data-driven approach is fundamental in supply chain consulting. These professionals rely on quantitative analysis to understand problems, identify opportunities, and measure performance.

Utilising Data Analysis

They use advanced data analysis tools to dissect supply chain dynamics, forecast trends, and provide insights that help businesses make informed decisions.

Insight-Led Strategies

The best consultants don't just present data; they deliver actionable insights. They translate complex information into strategic recommendations that drive sustained, lasting change.

Providing Tangible Value

Their focus is on creating tangible value for the organisation. This means not only identifying areas for improvement but also implementing solutions that lead to measurable results.

Driving Sustained, Lasting Change

Holistic View of the Supply Chain

Great consultants understand that change in one area of the supply chain can impact the entire system. They take a holistic view, ensuring that improvements are balanced and beneficial across all components.

Change Management Skills

Implementing change is as much about managing people as it is about managing processes. Top consultants are adept at guiding organisations through the transition, addressing concerns, and fostering a culture of continuous improvement.

Identifying and Implementing Cost Reduction Opportunities

Transport Optimisation

Good consultants can significantly reduce transportation costs by optimising route planning, consolidating shipments, and negotiating carrier contracts. They employ advanced logistics software and analytics to identify the most efficient transport methods.

Case Example: Reducing Kilometre Reimbursement

By analysing route efficiency and driver performance, consultants have helped businesses cut down on unnecessary travel, transport provider costs, kilometre reimbursements (for service clients) and fuel costs.

Warehousing Efficiency

Consultants look at various factors in warehousing operations, such as layout, automation, and workforce management, to enhance efficiency and reduce costs.

Case Example: Warehouse Layout Optimisation

By redesigning the warehouse layout and implementing better inventory management practices, consultants have helped organisations reduce waste, improve picking efficiency, and decrease storage costs.

Manufacturing Process Improvements

In manufacturing, consultants focus on streamlining operations, reducing cycle times, and implementing lean manufacturing principles to reduce waste and improve throughput.

Case Example: Lean Manufacturing Implementation

By introducing lean manufacturing techniques, consultants have helped manufacturers significantly reduce waste, improve product quality, and lower production costs.

Inventory Management

Effective inventory management is crucial for reducing costs while maintaining service levels. Consultants use sophisticated forecasting and inventory optimisation tools to balance stock levels, reduce carrying costs, and minimise stockouts.

Case Example: Safety Stock Optimisation

Consultants have assisted businesses in recalibrating their safety stock levels using advanced statistical models, leading to reduced inventory holding costs without compromising product availability.

Leveraging Technology and Innovation

Staying Ahead with Technology

Great supply chain consultants are always on the cutting edge of technology. They understand how to leverage automation, AI, machine learning, and other innovations to enhance supply chain efficiency.

Implementing Customised Solutions

They don't offer one-size-fits-all solutions; instead, they tailor their technology recommendations to fit the specific needs and capabilities of the business.

Building Partnerships and Trust

Long-term Relationship Focus

The best consultants view their role as a long-term partnership, working alongside the business to continuously identify and implement improvements.

Gaining Trust through Results

They gain trust not through promises but through delivering measurable results that positively impact the bottom line.

A great supply chain consultant brings a unique set of skills and attributes that can transform an organisation's supply chain into a strategic asset. With their deep industry knowledge, data-driven approach, insight-led strategies, and focus on tangible value, they can identify and implement substantial cost reductions across transportation, warehousing, manufacturing, and inventory. By staying current with the latest technologies and maintaining a focus on lasting change and continuous improvement, these consultants are invaluable partners in navigating the complex and ever-changing landscape of supply chain management.

Strategy & Design
February 10, 2025

Optimising Supply Chain Networks: A Conversation with Shanaka Jayasinghe

How can businesses unlock cost savings and improve efficiency through supply chain network optimisation? Shanaka Jayasinghe from Trace Consultants shares insights on strategic warehouse and transport design, risk reduction, and the impact of trade policies on supply chain infrastructure.

Optimising Supply Chain Networks: A Conversation with Shanaka Jayasinghe

Why Supply Chain Network Optimisation is More Critical Than Ever

In an era of rising costs, shifting global trade policies, and evolving customer expectations, supply chain leaders are under increasing pressure to optimise their networks. Organisations are grappling with fixed and variable cost pressures, transport inefficiencies, and operational bottlenecks that threaten profitability and service levels.

To delve deeper into these challenges, we sat down with Shanaka Jayasinghe, Partner at Trace Consultants, to discuss how organisations can unlock cost savings, reduce risk, and gain a competitive advantage through strategic supply chain network design and optimisation.

Interview with Shanaka Jayasinghe

Q: Why is warehouse network optimisation such a critical priority for organisations today?

Shanaka Jayasinghe:
The supply chain landscape has changed dramatically over the last few years. Businesses are facing inflationary pressures, volatile demand patterns, supply disruptions, and rising transport costs. At the same time, customers expect faster and more reliable deliveries.

Warehouse network optimisation is critical because it directly impacts an organisation’s cost structure and service performance. A well-designed network can unlock fixed cost reductions (through footprint rationalisation), variable cost efficiencies (through better labour and space utilisation), and transport cost savings (through better network flow and distribution planning).

For example, we recently worked with an FMCG client whose warehouse footprint was misaligned to their demand centres—leading to excessive transport costs and stockouts. By redesigning their distribution network and optimising their hub-and-spoke model, we reduced their transport costs by 18% while improving service levels.

Q: Many organisations struggle with outdated supply chain infrastructure. When should a company conduct a strategic supply chain review?

Shanaka Jayasinghe:
There are a few key triggers that indicate an organisation needs a strategic supply chain review:

  1. Cost Pressures & Margin Erosion – If warehousing, transport, or inventory carrying costs are rising disproportionately.
  2. Service Failures & Customer Complaints – If lead times are increasing, OTIF (On-Time In-Full) metrics are declining, or stock availability is inconsistent.
  3. Growth & Expansion – If a company is expanding into new markets, launching new products, or experiencing rapid demand changes.
  4. Technology & Automation Initiatives – If an organisation is investing in warehouse automation, robotics, or predictive analytics but lacks an optimised network to fully leverage these capabilities.
  5. M&A Activity & Business Restructuring – If an organisation has merged with or acquired another business and needs to integrate its supply chain.

At Trace Consultants, we help businesses conduct fact-based supply chain strategic reviews to assess their current network, identify inefficiencies, and design an optimised, future-ready supply chain.

Q: How can warehouse and transport design drive a competitive advantage?

Shanaka Jayasinghe:
A well-structured warehouse and transport strategy is no longer just about cost efficiency—it’s a competitive differentiator. Organisations that invest in strategic network design and warehouse optimisation can:

  • Reduce working capital by optimising stock flow and reducing excess inventory.
  • Improve service levels with faster delivery times and better inventory availability.
  • Minimise waste by reducing handling, storage, and stock obsolescence.
  • Increase labour productivity by streamlining warehouse layouts and automation solutions.
  • Enhance supply chain resilience by diversifying risk across multiple locations.

One of our clients in the retail sector was struggling with stock imbalances across its warehouse network. High-demand SKUs were often understocked in key locations, while slower-moving items occupied valuable space in distribution centres. We designed an optimised inventory allocation model and restructured their warehouse-to-store distribution flows, which resulted in a 25% improvement in shelf availability and a 14% reduction in working capital.

Q: What are the most common bottlenecks in manufacturing and distribution networks?

Shanaka Jayasinghe:
The most common bottlenecks we see include:

  1. Inefficient Facility Layouts – Poorly designed warehouses lead to excessive material handling, congestion, and slow throughput.
  2. Poor Demand-Supply Matching – Many companies struggle with demand forecasting and inventory allocation, leading to either overstocking or stockouts.
  3. High Freight Costs & Inefficient Transport Routes – Without optimised transport planning, organisations incur excessive last-mile delivery costs and inefficiencies in freight consolidation.
  4. Over-Reliance on Manual Processes – Many warehouses still rely on paper-based systems or legacy technology that limits scalability and efficiency.
  5. Lack of Visibility & Data Analytics – Without real-time supply chain visibility, organisations struggle to proactively identify risks and inefficiencies.

The good news is that these bottlenecks can be systematically addressed through a structured approach to supply chain network optimisation.

Q: How can supply chain network design reduce risk and improve service levels?

Shanaka Jayasinghe:
A resilient supply chain must be flexible, agile, and well-diversified. By investing in strategic network design, organisations can:

  • Reduce dependency on single suppliers or warehouses and build contingency plans.
  • Enhance supply chain redundancy to mitigate risks of disruption from natural disasters, geopolitical risks, or supplier failures.
  • Improve response times through strategically located distribution centres closer to demand centres.
  • Leverage multi-modal transport strategies to improve agility in case of disruptions.

During the pandemic, one of our manufacturing clients faced severe disruptions because 70% of their inbound materials came from a single offshore supplier. By reconfiguring their supplier network and implementing nearshoring strategies, they were able to reduce lead time variability by 40% and lower supply risk exposure.

Q: How will trade wars and tariffs impact supply chain infrastructure and networks?

Shanaka Jayasinghe:
Trade policies, tariffs, and geopolitical tensions are already reshaping global supply chains. Many organisations are re-evaluating their offshore supply strategies due to increased import costs, regulatory uncertainty, and the need for greater resilience.

Key trends we are seeing include:

  • A shift towards regionalisation and nearshoring to reduce dependency on overseas suppliers.
  • Increased investment in dual-sourcing strategies to diversify risk.
  • Reassessing warehouse and distribution networks to mitigate tariff impacts.
  • Exploring alternative trade agreements to optimise duty structures.

At Trace Consultants, we help businesses model different supply chain scenarios to evaluate cost and risk trade-offs in the face of geopolitical shifts.

Supply chain network optimisation is no longer just a cost-cutting exercise—it’s a strategic imperative that determines service capability, risk resilience, and long-term competitiveness.

For organisations looking to reduce costs, improve service levels, and future-proof their supply chain, the time to act is now.

Want to discuss how Trace Consultants can help? Get in touch today.