How Trace Consultants Can Transform Your Supply Chain and Procurement Technology in ANZ

March 6, 2025

How Trace Consultants Can Transform Your Supply Chain and Procurement Technology in ANZ

In today’s fast-evolving business landscape, supply chain and procurement functions are no longer just operational necessities—they’re strategic drivers of growth, resilience, and competitive advantage. For CEOs, CFOs, CIOs, and CTOs across Australia and New Zealand (ANZ), the pressure is on to modernise these critical areas with cutting-edge technology. But where do you start? How do you bridge the gap between where you are now and where you need to be? That’s where Trace Consultants steps in.

At Trace Consultants, we specialise in guiding ANZ organisations through supply chain and procurement technology transformation. From assessing your current state and identifying gaps to developing a robust business case, defining functional and non-functional requirements, scoping the market, crafting a go-to-market strategy, and managing implementation and change, we’ve got you covered. In this article, we’ll walk you through how our expertise can help your organisation unlock value, reduce costs, and future-proof your operations.

The Strategic Imperative for Supply Chain and Procurement Transformation

Before diving into how Trace Consultants can help, let’s set the scene. The ANZ region faces unique challenges—geographical isolation, complex supply chains, and a volatile global market. Add to that the rapid pace of digital disruption, and it’s clear why CEOs are rethinking their supply chain strategies, CFOs are scrutinising procurement spend, CIOs are pushing for tech integration, and CTOs are championing innovation.

Procurement and supply chain technology transformation isn’t just about adopting the latest tools—it’s about aligning your operations with your strategic goals. Whether you’re in mining, retail, healthcare, or manufacturing, optimising these functions can deliver significant cost savings, improve supplier relationships, and enhance resilience against disruptions. But achieving this requires a structured approach, and that’s where Trace Consultants excels.

Step 1: Current State & GAP Assessments – Knowing Where You Stand

The first step in any transformation journey is understanding your starting point. At Trace Consultants, we conduct comprehensive current state and gap assessments to give you a clear picture of your supply chain and procurement operations.

For CEOs, this means gaining visibility into how your supply chain aligns with your broader business strategy. For CFOs, it’s about pinpointing inefficiencies that inflate costs. CIOs benefit from an IT-focused lens that evaluates how your current tech stack supports—or hinders—procurement processes, while CTOs get insights into innovation gaps that could be bridged with emerging technologies like AI or IoT.

Our approach is pragmatic and data-driven. We benchmark your performance against industry standards, assess your processes, and identify risks. For example, we’ve worked with a mining organisation in ANZ to evaluate its supply chain risks, delivering a roadmap to stronger supplier relationships and improved supply continuity—outcomes that directly impact the bottom line.

Step 2: Business Case Development – Justifying the Investment

Once we’ve mapped your current state and gaps, the next challenge is building a compelling business case. This is where CFOs and CEOs sit up and take notice. A technology transformation isn’t cheap, and stakeholders need to see a clear return on investment (ROI).

Trace Consultants collaborates with your leadership team to develop a business case tailored to your organisation’s goals. We quantify the benefits—think cost reductions, efficiency gains, and risk mitigation—and align them with your financial and strategic priorities. For instance, we’ve partnered with a healthcare provider to show how a procurement overhaul could deliver substantial savings while enhancing service delivery, winning buy-in from the C-suite.

Our business cases don’t just focus on numbers; they tell a story. We highlight how technology can transform your supply chain into a competitive advantage, making it easier for CIOs and CTOs to advocate for the necessary IT investments. Whether it’s reducing procurement cycle times or enhancing supply chain visibility, we make the case airtight.

Step 3: Functional Requirements & Non-Functional Requirements Definition – Setting the Foundation

With the business case approved, it’s time to define what your new system needs to do. This is where functional and non-functional requirements come into play, and it’s a critical step for CIOs and CTOs tasked with ensuring technology meets business needs.

Functional requirements outline what the system must do—think streamlined sourcing, real-time inventory tracking, or automated supplier management. Non-functional requirements cover how it should perform, such as scalability, security, and user experience. At Trace Consultants, we bring decades of supply chain and procurement expertise to the table, ensuring these requirements are both practical and forward-thinking.

For example, we’ve collaborated with an ANZ retailer to define requirements for a procurement platform that integrated with their existing SAP system. The result was a solution that improved supplier collaboration and reduced procurement costs. By aligning these requirements with your strategic goals, we set the stage for a technology solution that delivers real value.

Step 4: Market Scoping – Finding the Right Solutions

The tech market is flooded with options—AI-driven analytics, blockchain for traceability, cloud-based procurement platforms. How do you choose what’s right for your organisation? Trace Consultants takes the guesswork out of market scoping.

We analyse the vendor landscape, assess solutions against your defined requirements, and shortlist options that fit your budget and goals. For CIOs and CTOs, this means a tech stack that integrates seamlessly with your existing architecture. For CEOs and CFOs, it’s about ensuring the investment aligns with long-term growth and cost objectives.

The technologies we evaluate span a wide range, each addressing specific supply chain and procurement needs. Advanced Planning and Scheduling (APS) systems optimise production and inventory planning. Procurement-to-Pay (P2P) platforms streamline the end-to-end purchasing process, from requisition to payment. Warehouse Management Systems (WMS) enhance inventory control and logistics efficiency, while Transportation Management Systems (TMS) improve freight and shipping operations. Enterprise Resource Planning (ERP) solutions, like SAP or Oracle, integrate these functions into a cohesive whole, providing real-time data and scalability. Our expertise ensures we match the right tools—whether APS, P2P, WMS, TMS, or ERP—to your unique ANZ context.

Our deep industry knowledge across ANZ sectors like FMCG, manufacturing, and property services ensures we recommend solutions that work in your context. We don’t just hand you a list—we provide insights into implementation feasibility, vendor reliability, and potential ROI, empowering you to make informed decisions.

Step 5: Go to Market – Launching Your Transformation

With the solution selected, it’s time to go to market. This phase is about strategy—how do you position your new procurement or supply chain technology to maximise adoption and impact? Trace Consultants crafts a go-to-market plan that covers everything from stakeholder communication to supplier onboarding.

For CEOs, this means a rollout that aligns with your vision and minimises disruption. CFOs get a plan that optimises spend and tracks ROI from day one. CIOs and CTOs benefit from a technical strategy that ensures smooth integration and scalability. We’ve worked with an ANZ property business where our go-to-market approach reduced service costs while improving asset management.

Our plans are collaborative and tailored, ensuring your internal teams and external partners are on the same page. It’s about setting your transformation up for success from the outset.

Step 6: Implementation – Turning Vision into Reality

Implementation is where the rubber hits the road. Trace Consultants manages the entire process, from deployment to testing, ensuring your new technology delivers as promised. This is a hands-on phase where our project management expertise shines.

For CIOs and CTOs, we handle the technical heavy lifting—integrating with systems like Microsoft 365, Oracle, or Dynamics while minimising downtime. CEOs see a transformation that stays on schedule and within scope, while CFOs appreciate our focus on cost control and value delivery.

For instance, we’ve supported an ANZ manufacturing firm to implement a supply chain platform that shortened lead times, all while keeping the project under budget. Our pragmatic, operational lens ensures solutions are not just theoretical but actionable and impactful.

Step 7: Project Management – Keeping It on Track

A transformation of this scale demands rigorous project management. Trace Consultants brings a structured approach to keep your initiative on time, on budget, and on target. We assign dedicated project managers who act as your single point of contact, coordinating across teams and vendors.

For CEOs, this means peace of mind that your strategic vision is being executed flawlessly. CFOs get transparent reporting on costs and progress, while CIOs and CTOs receive technical oversight that ensures quality and compliance. Our track record speaks for itself—projects delivered with minimal disruption and maximum results.

Step 8: Change Management – Embedding the Transformation

Technology is only as good as the people using it. That’s why change management is a cornerstone of our approach at Trace Consultants. We help your teams adapt to new processes and tools, ensuring adoption and long-term success.

For CEOs and CFOs, this translates to a workforce that drives ROI through efficient operations. CIOs and CTOs benefit from training programs that upskill IT teams to manage and optimise the new systems. We’ve partnered with an ANZ healthcare client where our change management efforts turned a procurement function into a strategic asset.

Our change management strategies are tailored to your culture and goals, blending training, communication, and support to minimise resistance and maximise impact.

Why Choose Trace Consultants?

So, why partner with Trace Consultants for your supply chain and procurement technology transformation? It’s simple: we bring a unique blend of expertise, pragmatism, and ANZ-specific insight. Our team has decades of experience across industries, from mining to retail, and we understand the challenges you face in this region.

We’re not just consultants—we’re collaborators. We work alongside your C-suite to deliver results that matter: cost savings, operational efficiency, and strategic growth. Whether you’re a CEO looking to future-proof your supply chain, a CFO aiming to optimise spend, a CIO integrating tech stacks, or a CTO driving innovation, we’ve got the tools and know-how to make it happen.

The Road Ahead: Start Your Transformation Today

The time for supply chain and procurement transformation is now. In an era of disruption and opportunity, ANZ organisations can’t afford to lag behind. Trace Consultants is here to guide you through every step—from assessing your current state to embedding lasting change.

Ready to unlock the full potential of your supply chain and procurement functions? Contact Trace Consultants today to start your journey. Let’s build a future where your operations aren’t just efficient—they’re exceptional.

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March 3, 2023

Australian Aged Care: The Intersection of Operational Excellence and Service Delivery

Effective rostering and scheduling can improve service delivery, staff satisfaction, and operational efficiency.

Aged care providers in Australia are responsible for providing quality care to the elderly population.

The success of these providers largely depends on the quality of care provided to residents - in homes or facilities. One crucial aspect of delivering high-quality care is through efficient rostering and scheduling of staff. Effective rostering and scheduling can improve service delivery, staff satisfaction, and operational efficiency. In this article, we will delve into how Australian aged care providers can unlock service and operational excellence through effective rostering and scheduling.

Rostering & Scheduling

Benefits of Effective Rostering and Scheduling

Efficient rostering and scheduling can bring a host of benefits for aged care providers. Some of these benefits include:

  1. Improved Staff Productivity: With an efficient rostering and scheduling system, staff can be assigned to shifts based on their skills and availability. This can lead to higher productivity, as staff members are more likely to perform better in roles that suit their strengths.
  2. Better Resident Care: When staff members are scheduled effectively, they can provide more personalized care to residents. This can lead to improved resident satisfaction and overall well-being.
  3. Cost Savings: Effective rostering and scheduling can help aged care providers manage their operating costs more efficiently. By scheduling staff based on their availability and skills, providers can avoid overstaffing and reduce avoidable operating costs - in the form of travel, overtime, external labour, etc.
  4. Compliance with Regulations: Aged care providers are required to comply with a range of regulations and standards. Effective rostering and scheduling can help providers meet these requirements by ensuring that staff members are appropriately trained and qualified.

Best Practices for Rostering and Scheduling

To achieve service and operational excellence through effective rostering and scheduling, aged care providers should adopt the following best practices:

  1. Utilise Rostering Technology: The type of scale of technology will vary based on your requirement, that said, rostering software can help automate the scheduling process, reduce errors, and save time. With rostering software, providers can quickly and easily schedule staff members based on their availability, skills, and preferences.
  2. Consider Staff Preferences: Aged care providers should consider staff preferences when creating rosters. Staff members are more likely to perform better and stay motivated when they are assigned to shifts that suit their preferences.
  3. Be Flexible: Aged care providers should be flexible when creating rosters to accommodate unexpected events or emergencies. This can help prevent staff burnout and ensure that residents receive the care they need.
  4. Monitor Staff Performance: Aged care providers should regularly monitor staff performance to identify any issues or areas for improvement. By tracking staff performance, providers can identify opportunities to improve service delivery and operational efficiency.
Australian Aged Care

Effective rostering and scheduling can be a powerful tool for aged care providers in Australia to unlock service and operational excellence. By implementing best practices, providers can improve staff productivity, resident care, and compliance with regulations, while also reducing labour costs. Rostering software can be particularly useful in automating the scheduling process and saving time.

Ultimately, the success of aged care providers in Australia depends on their ability to deliver high-quality care to residents. Effective rostering and scheduling can play a significant role in achieving this goal. By implementing best practices and utilising rostering software, providers can improve their service delivery, staff satisfaction, and operational efficiency.

Aged care providers in Australia should prioritize effective rostering and scheduling to unlock service and operational excellence. With the right tools and practices in place, providers can ensure that staff members are assigned to shifts based on their skills and preferences, resulting in better care for residents, cost savings, and compliance with regulations. It's time for aged care providers to take rostering and scheduling seriously and unlock their full potential.

Contact us today, trace. your supply chain consulting partner.

Technology
July 19, 2023

Mastering the Complexity of Supply Chain Management: Essential Skills for Australian Federal and State Governments

The intricate and evolving world of public service delivery requires robust capabilities in supply chain management. For Australia’s federal and state governments, deep subject matter expertise and advanced technical skills have emerged as vital components in navigating this complex landscape.

The Essential Role of Supply Chain Management in Modern Public Service

Government agencies' roles - whether in Canberra or at State level - have evolved considerably over time, with supply chain management taking a central position in contemporary public service delivery. These changes are palpable across a range of sectors—from healthcare to infrastructure, from education to defence.

Consider the example of public health, where efficient supply chain management is essential for everything from procuring essential medical equipment to the timely distribution of vaccines. Missteps can lead to severe repercussions, such as critical supply shortages during a health crisis. Hence, in-depth supply chain expertise is critical for predicting and mitigating potential challenges, facilitating effective planning, and ensuring the continuity of life-saving services.

Harnessing the Power of Technology in Supply Chain Management

In the digital era, technology and technical skills are no longer optional—they're indispensable. Emerging technologies like artificial intelligence (AI), blockchain, and advanced analytics have reshaped supply chain operations, making them more efficient, cost-effective, and transparent.

For instance, AI can be employed to anticipate potential disruptions based on historical data and current market trends, allowing government agencies to respond proactively. Blockchain, on the other hand, ensures unparalleled transparency and traceability within the supply chain, invaluable in scenarios like the distribution of public funds or assets. Advanced analytics can sift through mountains of data to generate actionable insights, guiding data-driven decision making.

Balancing Technological Innovation with Human Expertise

Despite the undeniable benefits of technological advancements, human expertise remains irreplaceable. Deep supply chain knowledge is critical to manoeuvre intricate logistics, understand nuanced procurement policies, and keep pace with global market trends.

For example, procurement in the public sector is subject to numerous regulations and requires significant expertise to ensure compliance while still achieving efficiency. Similarly, understanding global market trends is vital when sourcing materials or services from overseas suppliers. This human expertise is key to mitigating risks, maintaining operational excellence, and delivering value-for-money services to the public.

Increasing Importance of Supply Chain Expertise in the Department of Defence

Notably, one sector where the importance of supply chain expertise and technical skills is increasingly being recognised is the Department of Defence. Given rising geopolitical tensions and the increase in the complexity of military assets, supply chain management has become an integral part of defence strategy. The recent AUKUS pact, which involves the sharing of advanced technologies such as nuclear-powered submarines, has brought this into sharper focus.

The maintenance, repair, and overhaul (MRO) supply chain capability, for instance, has emerged as a crucial aspect of the defence sector. Efficient management of the MRO supply chain ensures the readiness and operational efficiency of these complex military assets. It involves precise inventory control, meticulous tracking of components, and timely maintenance – all tasks that require deep supply chain expertise and advanced technical skills.

Moreover, the increasing preparedness requirements in light of geopolitical events have further underlined the need for a robust and efficient defence supply chain. It ensures that the defence forces can respond promptly and effectively to any threats or emergencies, underlining the need for the Department of Defence to continue investing in and strengthening its supply chain management capabilities.

Therefore, in a time of rising complexity of assets and increasing security challenges, the role of supply chain expertise within the Department of Defence has never been more critical. Recognising this importance and investing in developing this expertise is a strategic move towards maintaining national security and defence readiness.

Building a Resilient Future with Strong Supply Chain Capabilities

The future stability of Australian federal and state government agencies hinges on their adaptability and resilience. The ability to adapt to changes and continue to deliver essential public services in times of crisis, such as during natural disasters or pandemics, depends on the strength of their supply chain capabilities.

For example, during the COVID-19 pandemic, government agencies with robust supply chain systems were able to rapidly procure and distribute medical supplies and vaccines, demonstrating the value of intertwining technological innovation with deep supply chain expertise.

The need for deep supply chain subject matter expertise and advanced technical skills within Australian federal and state governments is indispensable. Recognising this necessity and investing in these capabilities is a crucial step towards a more efficient, effective, and resilient public service delivery system.

Contact us today, trace. your supply chain consulting partner.

Technology
December 29, 2023

Supply Chain Management and Warehouse Management Systems

The ascent of online retail has intensified market competition and heightened customer expectations concerning the availability of products and responsiveness of delivery. As e-commerce continues to surge in today's market, supply chain strategies have turned into a critical component for most businesses. In this context, possessing an inventory system tailored to your needs creates a competitive edge.

The ascent of online retail has intensified market competition and heightened customer expectations concerning the availability of products and responsiveness of delivery. As e-commerce continues to surge in today's market, supply chain strategies have turned into a critical component for most businesses. In this context, possessing an inventory system tailored to your needs creates a competitive edge.

A robust Warehouse Management System (WMS) is at the core of an efficient supply chain. A WMS can enhance your business' efficiency, precision, and flexibility in addressing the ever-evolving market demands. These systems optimise various operations, ultimately improving overall performance and curtailing costs.

Recognising the distinctive needs of each business, trace. offers customised consultancy solutions in warehouse management and other aspects of business operations. We tailor plans, processes and policies to ensure your supply chain system transforms into a strategic asset, propelling continuous corporate growth.

What is supply chain management?

Supply Chain Management (SCM) entails a product's entire lifecycle, from acquiring raw materials to manufacturing, distributing, and delivering the product to the consumer. It covers the comprehensive planning and adept management of all procurement, conversion, and logistical operations.

SCM is crucial to businesses as it directly influences operational efficiency, cost-efficiency, and customer satisfaction. A proficient SCM system guarantees the punctual production and delivery of goods, streamlines inventory management, limits expenses, and rapid response to market changes. Overall, it enhances the company's competitive edge and profitability.

The Phases of Supply Chain Management

Each phase of supply chain management is critical to the overall success of the process. Here's a basic outline of what most companies undergo:

  1. Design: This initial phase involves strategising the supply chain layout, structures and configuration of key assets and infrastructure. 
  2. Planning: Demand planning and forecasting allows businesses to review at a strategic level scenarios to inform key decisions as well as operational elements such as planning to inform inventory replenishment. Businesses forecast demand, assess resources, and effectively plan procurement to balance supply with demand.
  3. Sourcing: Companies select suppliers for raw materials or goods. It includes negotiating contracts, setting quality standards, and managing supplier relationships.
  4. Production: This phase covers the actual manufacturing of products, including scheduling, assembly, and quality control. Efficient production management ensures products meet quality standards and schedules.
  5. Distribution: After production, goods are distributed to their destinations. This phase includes order fulfilment, warehousing, and transportation, ensuring timely and efficient delivery to customers.
  6. Returns: Often overlooked, this phase manages the return of defective or unwanted products. Effective returns management is crucial for maintaining customer satisfaction and optimising inventory levels.

Key Components of an Effective Supply Chain

The picture of a successful supply chain may vary per company. However, they share standard components, such as:

  • Network Design: A well-designed supply chain network can significantly improve operating costs and service capabilities. Efficient Logistics: The ability to transport goods swiftly and effectively.
  • Optimal Inventory Management: Maintaining the right stock balance to meet demand without excess.
  • Strong Supplier Relationships: Building and maintaining good relationships with suppliers for reliable sourcing.
  • Accurate Forecasting: Accurately predicting customer demand to avoid overproduction or shortages.
  • Responsive Customer Service: Ensuring customer satisfaction through effective communication and service.

trace. specialises in helping businesses optimise these key supply chain components. By assessing your company's specific needs, trace. can develop tailored strategies to enhance logistics, inventory management, supplier relations, demand forecasting, and customer service. Partner with trace. To transform your supply chain into a streamlined, efficient, and customer-centric operation.

Best Practices in Supply Chain Management

There is no one-size-fits-all formula for perfect supply chain management. Each company must develop a strategy tailored to its unique circumstances. The key lies in understanding your specific needs and challenges. Then, craft a supply chain strategy that addresses them.

Here are universally recognised best practices in supply chain management:

  • Adopting Technology: Utilising advanced technologies like automated systems and AI for better visibility and efficiency in the supply chain.
  • Sustainability: Incorporating environmentally friendly practices and considering long-term ecological impacts.
  • Continuous Improvement: Regularly assess and refine supply chain processes for optimal performance.
  • Lean Practices: Adopting lean methodologies to eliminate waste and improve efficiency in supply chain processes.
  • Customer-Centric Approach: Focusing on customer needs and feedback to refine supply chain strategies, ensuring high levels of customer satisfaction and loyalty.
  • Global Sourcing: Exploring and leveraging global sourcing opportunities to reduce costs and enhance product quality.

trace. understands the importance of a customised approach to supply chain management. We work closely with you to identify the most effective strategies for your business, implementing solutions that match your specific needs and goals. Our expertise lies in developing a supply chain management plan that positions you for future success and growth.

Improving Supply Chain Management with Warehouse Management Systems

As highlighted earlier, incorporating modern technology in supply chain management bolsters corporate success. Tools like warehouse management systems are invaluable in enhancing the capabilities of professional teams across various industries.

What role does a warehouse play in supply chain management?

For many companies, a properly managed warehouse is essential for creating a dependable supply chain flow. A well-organised warehouse ensures that goods are stored, retrieved, and dispatched efficiently, which is vital for maintaining a smooth supply chain. Adapting a warehouse management system as a digital solution is highly practical to enhance this efficiency. This technology aligns warehouse activities with broader supply chain goals.

Using an effective warehouse management system (WMS) offers numerous benefits: 

  1. It improves inventory visibility and accuracy, which is essential for real-time decision-making. 
  2. It optimises storage space and organisation, leading to faster retrieval and dispatch times. 
  3. It enhances labour productivity by guiding workers to the exact location of items. 
  4. It facilitates better tracking and management of shipments, improving delivery reliability.
  5. It reduces operational errors, cutting down costs.
  6. It integrates seamlessly with other supply chain management tools, creating a cohesive and efficient supply chain network.

Our Warehouse Management Solutions for Supply Chains

A good understanding of warehouse management and supply chains is valuable, but having the support of experts can take your operations to the next level. Our consultancy services at trace. helps you identify and make the right decisions for your business.

When it comes to incorporating warehouse management into your supply chain, our approach is comprehensive. We start by identifying areas of inefficiency and opportunity to recommend process and system improvements. We help your business define your functional requirements and with system selection. We are experienced across several market-available solutions and can help with implementation of systems and new processes.  

We'll help you establish key performance indicators and implement a tracking system to ensure your supply chain operates as intended. In addition, our team will guide you in complying with local, national, and international regulations to avoid potential penalties and disruptions. 

Revolutionise Your Business Operations with trace.

trace. implements modern solutions like warehouse management systems to elevate your business. We will collaborate closely to determine the best approach for your needs, providing support through every step of the process. 

Partner with trace. to transform your supply chain and achieve operational excellence. Contact us today for a consultation.